Effective Date: 11- Feb 2026
Welcome to IZ Hotels (“we,” “our,” “us”). Your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a reservation through https://izhotels.com/ (the “Website”), use our services, or interact with us in any way.
By accessing or using the Website, you agree to the terms of this Privacy Policy and consent to the practices described below.
1. Information We Collect
1.1 Personal Information You Provide
We may collect personal information that you voluntarily provide when you:
Make a hotel reservation or booking
Create an account or profile
Contact customer support
Subscribe to newsletters or marketing communications
Submit feedback or reviews
Examples include:
Full name
Email address
Phone number
Postal address
Payment details (processed securely through third-party gateways)
Special requests or preferences
1.2 Automatic Data Collection
When you visit the Website, we may automatically collect technical and usage data using cookies, web beacons, analytics tools, and server logs, including:
IP address
Browser type and version
Device type and OS
Pages visited
Time and date of visit
Referring URLs
Clickstream data
2. How We Use Your Information
We use the information we collect to:
Process and manage reservations
Communicate booking confirmations, updates, and reminders
Respond to your inquiries and support requests
Personalize your experience
Improve our Website and services
Send promotional offers and marketing messages (with your consent)
Monitor trends, usage, and activities
Prevent fraud and secure our systems
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
Contractual necessity: To fulfill your reservation and provide services you request.
Consent: Where you have provided permission (e.g., marketing communications).
Legitimate interests: For purposes such as improving services, analytics, and preventing abuse.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and understand how you use our Website. Cookies are small data files stored on your device.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Website functionality.
5. Sharing Your Information
We may share your information in the following ways:
5.1 Service Providers
We share data with third-party partners and service providers who help us operate the Website, process payments, send emails, and analyze data.
5.2 Legal Obligations
We may disclose personal information when required by law, regulation, or legal process (e.g., subpoenas, law enforcement requests).
5.3 Business Transfers
If we undergo a business transaction (e.g., merger, acquisition, sale), your information may be transferred as part of that transaction.
5.4 With Your Consent
We may share information where you’ve expressly permitted it.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access and receive a copy of your personal data
Correct or update inaccurate information
Request deletion of your data
Opt-out of direct marketing communications
Withdraw consent at any time
To exercise your rights, contact us at:
📧 Email: [Insert contact email]
7. Data Security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure—so while we strive to protect your data, we cannot guarantee absolute security.
8. Third-Party Links
The Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
The Website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe we have accidentally collected such information, please contact us, and we will work to delete it promptly.
10. International Users
By using the Website, you acknowledge that your information may be stored, processed, and transferred to countries outside your own—where data protection laws may differ.
11. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you by posting the updated version on this page with a revised “Effective Date.”
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact: info@izhotels.com